HUD Emotional Support Animal Guidance

On January 28, 2020, the U.S. Department of Housing and Urban Development (HUD) released new guidance to clarify the responsibilities of both rental housing providers and renters concerning reasonable accommodation requests for emotional support animals (ESAs) in housing. NAA staff has reviewed the guidance and is working with industry experts to update NAA’s ESA products accordingly, including NAA’s ESA Toolkit and NAAEI's ESA course. In light of the revised guidance, you are strongly advised to consult your legal counsel before taking any action regarding emotional support animal requests.