Webinar Wednesday: The Customer is Always Right....Wrong!

The Customer is Always Right ... Wrong!  The long-time thought process is that the customer is always right.  However, the truth of the matter is that the customer is more than often not right.  The important factor of customer service is to have the customer "feel" as though they are right.  This webinar will help you achieve the top level customer service everyone expects and help you develop the ability to:

• Say Yes, but mean No
• Have the customer feel they are right, even though they are wrong.  
• Over-come the obstacle of feeling defeated after talking to an upset resident or prospect.

Join Chad Christian and the Webinar Wednesday Team on November 17, 2021 at 2pm Eastern Time To Make Your Customers Feel Right!