Webinar Wednesday: How to Deliver a WOW Customer Experience

Today’s customers expect you to anticipate their needs. They expect a high level of customer service and will switch to your competitor if they don’t get it. In this session participants will see data to explain why customer experience is more important than ever. They will learn to define various levels of service and explore the notion of active listening and closing the communication loop. Participants will leave this session with a clear roadmap that will guide them to consistently deliver a level of service that will WOW their customers and keep them renewing!

• How to establish rapport
• How to apply active listening
• How to determine what the customer "really" wants.
• How to garner positive reviews

Join Gabrielle Gonzalez and the Webinar Wednesday Team on December 14, 2022 at 2pm Eastern Time To WOW Your Customers!